Chromebook Old Password Issue

Process for fixing old password bug on chromebooks from Google Admin. 

  • Go to Google Admin --> Devices --> Chrome devices --> search asset # --> bring up device
  • Hit Reset on the left side
  • Check "clear user profiles"--> check "I understand...." --> click reset
  • Chromebook screen will go black and reboot
  • Login like normal and it should be fixed
Creation date: 4/14/2021 9:06 AM (cmarshall@reedcityschools.org)      Updated: 4/14/2021 9:06 AM ()