Knowledge base
New ticket
Desktop
1
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Headset Reset
Monday, October 21, 2024
Network
6
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Mitel Revolution Bells Setup
Updated: Wednesday, October 2, 2024
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Add Firewall Policy
Monday, March 7, 2022
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CLI Cheatsheet
Updated: Sunday, January 9, 2022
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Configure HPE Aruba Switch
Tuesday, September 22, 2020
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IP Subnet Visualizer
Tuesday, August 4, 2020 ip subnet
Software
3
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How to Use Kiosk Mode in E-Hallpass
Updated: Thursday, September 12, 2024 ehallpass e-hallpass kiosk securely
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Installing Apps in Company Portal
Updated: Wednesday, March 20, 2024 apps company portal install
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Prevent Teams Launching at Startup
Tuesday, September 19, 2023 block log login microsoft office prevent startup stop team teams
Radios
4
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Motorola CP185
Monday, August 26, 2024
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Which radio do you have?
Monday, September 18, 2023
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Monitor Multiple Freq
Updated: Monday, August 29, 2022
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Radio Programming Baofeng
Updated: Wednesday, September 7, 2022
Phone
8
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Forward Desk Phone Remotely
Updated: Friday, August 9, 2024 phone remote shortel
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Phone A.I. Auto Attendant
Wednesday, July 31, 2024
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Shortel 480G - Change Ringtone
Thursday, October 6, 2022
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Shortel IP 420 Phone - Change Extension @ phone
Wednesday, September 1, 2021 extension phone shortel
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Add Custom Background IP485G
Updated: Monday, May 17, 2021
Google Drive
2
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Google Drive Reconnect
Updated: Thursday, August 1, 2024
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Google Drive Sync
Updated: Monday, November 20, 2023 drive file sync folder folders google sync
UPS
1
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Deploy UPS
Friday, July 19, 2024
Printer
3
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Remove Old Printers
Friday, July 12, 2024 printer
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Printing
Updated: Friday, July 12, 2024 papercut
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Associate or Reassociate Door Card for PaperCut - Copier Access
Tuesday, March 21, 2023
Active Directory
2
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First Login to computer/ Setup MFA
Thursday, June 13, 2024 computer login
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Substitute Technology Use
Tuesday, February 6, 2024 drive laptop login sub subs
CleverTouch / Smart Board
1
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How to install CleverShare and connect CleverTouch
Updated: Monday, November 27, 2023 clever clevershare clevertouch company portal
General Issues
8
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"Computer Locked due to Suspicious IP..."
Updated: Wednesday, January 17, 2024 browser chrome edge hack locked popup virus
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Auto Shutdown Windows 10 [Deprecated]
Updated: Wednesday, January 17, 2024 10 auto shutdown windows
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Auto-Login Windows 10 [Deprecated]
Updated: Wednesday, January 17, 2024 10 auto login windows
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Introduction to Automation Rules [Jitbit]
Updated: Friday, February 2, 2024
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How to install the support widget [Jitbit]
Updated: Friday, February 2, 2024
User Training
5
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Quick Start Guide
Updated: Monday, February 26, 2024 google login print printer sync
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Screen Resolutions/ Multiple Displays
Updated: Tuesday, October 31, 2023 display resolution settings windows
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Pin Folders/Drives to Quick Access
Wednesday, September 20, 2023 access drive drives folder folders pin quick quick access
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OneDrive File Sync Manual Setup
Wednesday, September 20, 2023 azure file sync intune onedrive
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Reduce Excess Windows Notifications
Updated: Thursday, January 4, 2024 notifications settings windows windows 10 windows 11
Chrome
4
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Set Up Google Sync
Updated: Thursday, November 2, 2023 account google sync
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Google Chrome Default App
Updated: Tuesday, October 31, 2023 apps chrome default apps google settings windows
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Google Contacts (Your Groups)
Friday, October 6, 2023
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Clear Cache Cookies
Wednesday, March 9, 2022
Chromebook
11
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5 Fine 5 Second Chromebook Fixes
Tuesday, October 31, 2023 chromebook google
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Fix Resolution
Thursday, December 16, 2021
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Chromebook Battery Glitch
Updated: Wednesday, January 17, 2024 battery chromebook glitch reboot restart
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Kami Troubleshooting
Monday, September 13, 2021
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Chromebook Old Password Issue
Wednesday, April 14, 2021 chromebook old password
Skyward
3
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Data Mining Custom Forms
Updated: Thursday, October 5, 2023
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MCIR
Tuesday, September 5, 2023
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Skyward Tests Missing
Wednesday, May 25, 2022
Laptop
3
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Surface Tablet Wireless Casting Fix
Updated: Wednesday, January 17, 2024 cast microsoft screencast surface tablet wireless
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Battery Report HP
Thursday, December 3, 2020
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HP Laptop ZOOM Auto Mute
Thursday, April 23, 2020
Projector
1
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Interactive Pen Setting
Tuesday, September 12, 2023
Clever
1
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Teacher Print Clever Badge
Friday, September 30, 2022
NWEA
1
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NWEA Issues
Updated: Friday, May 12, 2023
Other
3
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Email to Text
Tuesday, September 6, 2022
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Google Drive File Stream Issues
Thursday, April 29, 2021
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FOG Imaging Error [Deprecated]
Updated: Wednesday, January 17, 2024 error fog imaging windows 10
Updates
1
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Munetrix Data Export
Monday, May 23, 2022
Hardware Install
1
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Create a bootable USB
Updated: Tuesday, April 27, 2021 bootable create usb windows