Enroll in MFA using the Microsoft Authenticator App
- Sign into your computer using your full email address and the temporary password provided
- Once you see the desktop, hold "Ctrl" and "Alt" and then press "Delete"
- Click "Change a password"
- Edge will open, click "Confirm and continue"
- Click "Next"
- Download the Microsoft Authenticator App on your phone by searching for "Microsoft Authenticator" in the Google Play Store or Apple App Store
- Click "Next"
- Open the Microsoft Authenticator App on your phone and allow notifications
- In the App press "add an account" and press "Work or school"
- Click Next on you computer
- Press "Scan a QR code" in the mobile App
- Hold your phone camera over the QR code shown on your computer's screen. The app will move on to show a number once it has successfully scanned the QR code.
- Click "Next" on your computer
- Enter the number shown on your computer into the mobile app and press "YES"
- Click "Next" on your Computer
- Click "Done"
Choose new Password
- Enter the temporary password in the "Old password" field
- Enter a new password in the "Create new password" field
- Enter the same new password to confirm it is correct in "Confirm new password"
- Click "Submit
- Enter your new password again and press "Sign in"
- Click "Yes"
- Your password has been changed.