Headset Reset
Reset Power
1. Take your headset off the base and remove the power cord from your base
2. Remove the battery from your headset for 30 seconds, then slide the battery back in
3. Plug the power cord back in
4. Press and hold the On/Off button on your headset until it blinks (Note: Headsets purchased prior to 2024 can skip this step)
5. Next, hold down the mute button on your headset until the headset starts to flash as well
6. Set the headset next to the base, and then press and hold the telephone button on the base until it blinks, then let go
7. After a few moments, your headset and charging base will both stop flashing. Put your headset back in the charging base and you should see the battery lights on your base light up once again
ReSync
1. Remove your headset from the base
2. Press and hold the telephone button on the base. When it starts blinking, release
3. Press and hold the mute button (middle audio button) on your headset. When you see it blink, release
4. Set the headset next to your charging base but not on it
5. When both buttons have stopped blinking, you're done!